Brand Security Officer: Elevate Experience & Protection

Laurelton Jewelry; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Tiffany & Co. in Jacksonville, FL seeks a Brand Security Officer to protect people, assets and the customer experience in a luxury retail environment.

You will work with store leadership to deter theft, manage incidents, and maintain secure operations while delivering the Tiffany Experience to every client and upholding our values of elegance, teamwork and service excellence. This role requires availability for nights, weekends and holidays and a proactive, client‑facing approach.

Qualifications

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Skills

Security experience

Retail environment

Customer service

Education

High school diploma

Job description

Tiffany & Co. in Jacksonville, FL seeks a Brand Security Officer to protect people, assets and the customer experience in a luxury retail environment.

You will work with store leadership to deter theft, manage incidents, and maintain secure operations while delivering the Tiffany Experience to every client and upholding our values of elegance, teamwork and service excellence. This role requires availability for nights, weekends and holidays and a proactive, client‑facing approach.