Brand Sales Associate — Growth, Flexible Hours & Discounts

Carter's, Inc.; Skokie (IL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

30% brand discount

Tuition assistance through Advance You

English language learning support

Development programs and growth

Inclusive, welcoming culture

Job summary

Carter’s, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, explain product features, and support a positive shopping experience across in-store and omnichannel touchpoints.

The role emphasizes friendly service, the ability to handle multiple customers, and adherence to brand standards in a fast-paced retail setting. Availability including days, nights, weekends, and holidays is expected.

Qualifications

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Demonstrate excellent customer service and engagement in a busy retail setting.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Friendly demeanor

Communication skills

Multitasking

Job description

Carter’s, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, explain product features, and support a positive shopping experience across in-store and omnichannel touchpoints.

The role emphasizes friendly service, the ability to handle multiple customers, and adherence to brand standards in a fast-paced retail setting. Availability including days, nights, weekends, and holidays is expected.