Brand Representative - Ocean County Mall, Hollister

Abercrombie & Fitch Co.; Toms River (NJ); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. is looking for Brand Representatives in Toms River, New Jersey, to enhance customer experience through authentic engagement and support. Candidates will provide warm service, maintain a well-presented sales environment, accurately process transactions, and assist with online orders. This position is ideal for individuals who enjoy helping customers find what they need and ensure a welcoming atmosphere.

Qualifications

• Enjoys connecting with customers and providing assistance.
• Ability to maintain a clean and organized store environment.
• Experience in cash wrap operations and handling transactions.

Responsabilités

• Provide warm and attentive customer service.
• Support product replenishment and sales floor maintenance.
• Process purchases and create a positive checkout experience.
• Assist with online orders and omni-channel experiences.

Description du poste

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.