Brand Representative - Twelve Oaks Mall, Hollister

Abercrombie & Fitch Co.; Novi (MI); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. is seeking a Brand Representative in Novi, Michigan. This role involves engaging customers, maintaining store presentation standards, and ensuring a welcoming atmosphere. You will assist customers in finding products, manage sales floor replenishment, and process transactions at the cash wrap. Ideal candidates should possess strong customer service skills and a passion for retail, contributing to a positive shopping experience.

Qualifications

• Strong customer service skills.
• Ability to maintain a clean and welcoming environment.

Responsabilités

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately process purchases, returns, and exchanges.
• Support omni-channel experience by fulfilling online orders.

Description du poste

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.