Brand Representative - Natick Mall, Abercrombie & Fitch

A&F Stores, Inc.; Natick (MA); On-site; USD 17,900 - 25,494; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. in Natick, Massachusetts is looking for Brand Representatives to engage customers and promote an inviting store environment. The role involves providing attentive service, maintaining sales presentation standards, and processing transactions efficiently.

The ideal candidates will have strong organizational skills, the ability to create an inclusive experience, and a commitment to consistent attendance.

The position offers a starting pay of $15.75 per hour along with several benefits including a merchandise discount and flexible scheduling.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment with both customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm and attentive service to all customers.
• Maintain a clean and organized sales environment.
• Process purchases, returns, and exchanges accurately.
• Support omni-channel experience with various sales tasks.

Skills

Customer engagement

Organizational skills

Attention to detail

Job description

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

What You’ll Do

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Pay

The starting rate for this position is $15.75 per hour. (i.e., the recruiting pay range for this position is $15.75 - $15.75 per hour). The starting rate and range may be modified in the future.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Equal Opportunity

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.