Brand Representative - International Market Place, Abercrombie & Fitch

A&F Stores, Inc.; Honolulu (HI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunities

Training and Development

Inclusive global team

Job summary

Abercrombie & Fitch Co. in Honolulu, HI is seeking Brand Representatives to bring the store experience to life. You will engage customers, help them find what they need, and maintain an inviting environment.

The role includes assisting with merchandising, processing purchases, and supporting online order pickups. A starting rate of $16.00 per hour applies, with opportunities for career growth and brand affiliate pathways.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Create a seamless omni-channel experience by supporting Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer Service

Styling Guidance

Communication

Reliability

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunities to Become a Brand Affiliate
• Training and Development
• A global team of people who will celebrate you for being you

The starting rate for this position is $16.00 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.