Brand Representative - FlatIron Crossing, Abercrombie & Fitch

Abercrombie & Fitch Co.; Broomfield (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

Abercrombie & Fitch Co. seeks Brand Representatives to bring the store experience to life, engage customers with care, and maintain a welcoming environment. You will help customers find what they need and present products attractively.

Responsibilities include assisting on the sales floor, supporting replenishment and merchandising, handling purchases and returns at the cash wrap, and facilitating online order services to create a seamless omni-channel experience.

Qualifications

• Experience in delivering high-quality customer service.
• Ability to guide customers and maintain presentation standards.
• Experience with omni-channel tasks is a plus.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized sales environment with presentation standards.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately while ensuring a friendly checkout experience.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store packaging.

Skills

Customer service

Retail experience

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.