Brand Representative - Newport Centre, Hollister

Abercrombie & Fitch Co.; Jersey City (NJ); On-site; USD 20,664 - 27,552; Part time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Jersey City, New Jersey, to enhance the store experience and engage with customers. The role involves providing attentive service, maintaining a well-organized sales floor, and processing transactions efficiently. Ideal candidates enjoy connecting with customers and have an eye for detail in presentation standards. Join a dynamic environment that values customer engagement and teamwork.

Qualifications

• Enjoy connecting with customers and assisting them.
• Ability to maintain a well-presented store environment.

Responsibilities

• Provide warm and attentive service to customers.
• Support product replenishment and maintain visual standards.
• Process purchases, returns, and exchanges accurately.
• Support Save the Sale orders and in-store pickups.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.