Brand Representative - Triangle Town Center, Hollister

Abercrombie & Fitch Co.; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. in Raleigh, North Carolina is seeking Brand Representatives who will engage customers authentically and create a welcoming environment. Responsibilities include providing attentive service, maintaining a well-presented sales floor, and processing transactions accurately. This role is ideal for individuals who enjoy connecting with customers and ensuring a positive shopping experience. If you're passionate about fashion and customer service, this position is perfect for you.

Qualifications

• Ability to provide a welcoming and attentive service to customers.
• Experience in maintaining a clean and organized retail environment.
• Comfortable handling cash transactions and operating a cash register.

Responsibilities

• Provide a warm and engaging customer experience.
• Support sales floor maintenance and product replenishment.
• Accurately process purchases and returns.

Skills

Customer Engagement

Sales Support

Cash Handling

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.