Brand Representative - Seattle Premium Outlets, Abercrombie & Fitch

Abercrombie & Fitch Co.; Quil Ceda Village (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Quil Ceda Village, Washington, to enhance the store experience by engaging customers and providing exceptional service. Responsibilities include assisting customers, maintaining store presentation, processing transactions efficiently, and supporting online orders. Ideal candidates will enjoy connecting with customers, ensuring a welcoming environment, and collaborating with the team to meet store standards.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges at checkout.
• Support online orders and create a seamless omni-channel experience.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.