Brand & Marketing Operations Manager

Job Duck LLC

United States

Remote

USD 90,000 - 130,000

Full time

10 days ago

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Job summary

Job Duck LLC is seeking a Brand & Marketing Operations Manager to drive efficiency and strategic impact across content, SEO, website performance, and brand initiatives. You will balance planning, analytics, and people leadership while collaborating with Sales, Client Experience, and Operations to support growth across US-based opportunities.

The role emphasizes proactive process optimization, KPI tracking, and mentoring marketing staff in a remote, US-focused environment.

Qualifications

3-5 years of experience in marketing, brand management, marketing operations, content marketing, or related field.
Experience leading or coaching team members preferred.
Strong knowledge of marketing operations, project management, and workflow optimization.
Experience managing marketing calendars, deliverables, timelines, and cross-functional initiatives.
Proficiency with email marketing platforms, CRM and marketing automation, analytics, CMS, and PM software.
Knowledge of SEO, AEO, website optimization, content marketing, and email campaigns.
Experience developing newsletters and automated nurture sequences.

Responsibilities

Support marketing leadership with planning, reporting, resource allocation, forecasting, and strategic recommendations.
Partner with Sales, Client Experience, Talent Acquisition, Operations, and other departments on cross-functional marketing initiatives.
Ensure all testing initiatives include hypotheses, success metrics, results, and next-step recommendations.
Identify opportunities for growth, optimization, process improvements, and trends.
Manage marketing specialists with coaching, performance discussions, and workload balance.
Improve marketing processes, workflows, systems, and documentation for efficiency.
Monitor workload, bottlenecks, and deadlines; address constraints.
Align marketing activities with growth campaigns and stakeholder needs.
Develop and oversee A/B testing across emails, landing pages, and funnels.
Prepare performance reports and recommendations for leadership.
Monitor metrics across email, website, content, and channels.
Maintain marketing calendar, backlog, and project status.

Skills

People Leadership

Marketing Operations

Project Management

Content Strategy

SEO/AEO Knowledge

Email Marketing

Data Analysis

Cross-Functional Collaboration

Strategic Thinking

Time Management

Education

Bachelor's degree in Marketing or related field

Tools

Workday

SharePoint

Bloomgrowth

Email Marketing Platforms

CRM and Marketing Automation Systems

Analytics Tools

CMS Platforms

Project Management Tools

Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description

The Brand & Marketing Operations Manager plays a critical role in keeping Job Duck’s marketing engine running efficiently, strategically, and consistently across all brand initiatives. This position leads ongoing marketing efforts that extend beyond individual campaigns, ensuring content, communications, website performance, SEO initiatives, and brand presence remain aligned with business objectives. The ideal candidate is a highly organized marketing professional who enjoys balancing strategy, execution, analytics, and people leadership while managing multiple priorities. Success in this role requires a proactive mindset, the ability to optimize processes and performance through data‑driven decisions, and a passion for developing team members while maintaining accountability and operational excellence. If you thrive in a collaborative environment where leadership, marketing expertise, and continuous improvement are highly valued, this opportunity is for you.

Responsibilities

Support marketing leadership with planning, reporting, resource allocation, forecasting, and strategic recommendations
Partner with Sales, Client Experience, Talent Acquisition, Operations, and other departments on cross‑functional marketing initiatives
Ensure all testing initiatives include documented hypotheses, success metrics, results, and next‑step recommendations
Identify opportunities for growth, optimization, process improvements, and emerging marketing trends
Serve as the direct manager for marketing specialists, including coaching, performance discussions, development planning, workload balancing, and team support
Continuously improve marketing processes, workflows, systems, and documentation to increase efficiency and accountability
Monitor team workload and proactively address bottlenecks, resource constraints, and missed deadlines
Collaborate with marketing stakeholders to align ongoing marketing activities with active growth campaigns
Develop and oversee A/B testing initiatives across emails, newsletters, landing pages, websites, and marketing funnels
Prepare and communicate performance reports and recommendations to marketing leadership
Monitor performance metrics across email marketing, website traffic, content initiatives, organic channels, and database engagement
Ensure adherence to marketing tracking, reporting standards, and documentation requirements
Evaluate and prioritize incoming marketing and creative requests based on urgency, impact, and available resources
Monitor execution of content and marketing plans to ensure projects are completed accurately and on schedule
Ensure brand consistency across all marketing channels, customer touchpoints, and content assets
Oversee website content updates, maintenance, performance improvements, and optimization efforts
Lead SEO and AEO strategy efforts across websites, blogs, landing pages, educational content, and other digital properties
Oversee newsletters, nurture campaigns, evergreen email programs, segmentation efforts, and marketing automation initiatives
Manage and maintain the ongoing marketing calendar and backlog while prioritizing initiatives based on business objectives and team capacity
Maintain a centralized source of truth for marketing initiatives, deliverables, deadlines, ownership, priorities, and project status
Lead and oversee ongoing marketing activities across the company’s primary brand and sub‑brands

Requirements

3- 5 years of experience in marketing, brand management, marketing operations, content marketing, digital marketing, or a related field
Previous experience leading, managing, coaching, or developing team members preferred
Strong knowledge of marketing operations, project management, and workflow optimization
Experience managing marketing calendars, deliverables, timelines, and cross‑functional initiatives
Proficiency with email marketing platforms, CRM systems, marketing automation platforms, analytics tools, content management systems, and project management software
Working knowledge of SEO, AEO, website optimization, content marketing, organic social media, email marketing, and conversion optimization
Experience developing and maintaining newsletters, automated nurture sequences, segmentation strategies, and marketing automation workflows
Strong analytical skills with the ability to interpret KPIs, identify performance trends, and create actionable recommendations
Ability to lead testing and optimization initiatives across marketing channels and assets
Bachelor's degree in Marketing, Business, Business Administration, Digital Marketing, or a related field preferred, or equivalent professional experience
Software and Tools: Workday, SharePoint, Bloomgrowth, Email Marketing Platforms, CRM and Marketing Automation Systems, Analytics Tools, CMS Platforms, Project Management Tools

Required Skills