Brand & Marketing Operations Manager

Job Duck, LLC; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Job Duck, LLC is seeking a Brand & Marketing Operations Manager to oversee marketing strategy, campaigns, and data-driven optimization across channels. You will balance strategy, execution, analytics, and people leadership while coordinating with Sales, Client Experience, and Operations.

The role emphasizes improving processes, automating workflows, and maintaining brand consistency across channels, with a focus on experimentation and performance reporting.

Qualifications

• 3-5 years of experience in marketing, brand management, or related field.
• Experience leading or coaching team members preferred.
• Strong knowledge of marketing operations and workflow optimization.
• Experience managing marketing calendars, timelines, and cross-functional initiatives.
• Proficiency with email platforms, CRMs, analytics, CMS, and marketing automation.

Responsibilities

• Support marketing leadership with planning, reporting, and forecasting.
• Collaborate cross-functionally with Sales, UX, and Ops on initiatives.
• Document hypotheses, success metrics, results, and next steps for tests.
• Identify opportunities for growth, optimization, and trends.
• Coach and develop marketing specialists; manage workload and performance.
• Improve processes, workflows, and documentation for efficiency.
• Lead SEO, AEO, and website optimization efforts.
• Oversee newsletters, nurture sequences, and marketing automation.

Skills

Marketing operations

Project management

Team leadership

Content marketing

SEO & AEO

Email marketing

Analytics

CRM platforms

Marketing automation

Content Management System

Tools

Email marketing platforms

CRM systems

Marketing automation

Analytics tools

Content CMS

Project management software

Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description:

The Brand & Marketing Operations Manager plays a critical role in keeping Job Duck's marketing engine running efficiently, strategically, and consistently across all brand initiatives. This position leads ongoing marketing efforts that extend beyond individual campaigns, ensuring content, communications, website performance, SEO initiatives, and brand presence remain aligned with business objectives. The ideal candidate is a highly organized marketing professional who enjoys balancing strategy, execution, analytics, and people leadership while managing multiple priorities. Success in this role requires a proactive mindset, the ability to optimize processes and performance through data-driven decisions, and a passion for developing team members while maintaining accountability and operational excellence. If you thrive in a collaborative environment where leadership, marketing expertise, and continuous improvement are highly valued, this opportunity is for you.

Responsibilities:

• Support marketing leadership with planning, reporting, resource allocation, forecasting, and strategic recommendations
• Partner with Sales, Client Experience, Talent Acquisition, Operations, and other departments on cross-functional marketing initiatives
• Ensure all testing initiatives include documented hypotheses, success metrics, results, and next-step recommendations
• Identify opportunities for growth, optimization, process improvements, and emerging marketing trends
• Serve as the direct manager for marketing specialists, including coaching, performance discussions, development planning, workload balancing, and team support
• Continuously improve marketing processes, workflows, systems, and documentation to increase efficiency and accountability
• Monitor team workload and proactively address bottlenecks, resource constraints, and missed deadlines
• Collaborate with marketing stakeholders to align ongoing marketing activities with active growth campaigns
• Develop and oversee A/B testing initiatives across emails, newsletters, landing pages, websites, and marketing funnels
• Prepare and communicate performance reports and recommendations to marketing leadership
• Monitor performance metrics across email marketing, website traffic, content initiatives, organic channels, and database engagement
• Ensure adherence to marketing tracking, reporting standards, and documentation requirements
• Evaluate and prioritize incoming marketing and creative requests based on urgency, impact, and available resources
• Monitor execution of content and marketing plans to ensure projects are completed accurately and on schedule
• Ensure brand consistency across all marketing channels, customer touchpoints, and content assets
• Oversee website content updates, maintenance, performance improvements, and optimization efforts
• Lead SEO and AEO strategy efforts across websites, blogs, landing pages, educational content, and other digital properties
• Oversee newsletters, nurture campaigns, evergreen email programs, segmentation efforts, and marketing automation initiatives
• Manage and maintain the ongoing marketing calendar and backlog while prioritizing initiatives based on business objectives and team capacity
• Maintain a centralized source of truth for marketing initiatives, deliverables, deadlines, ownership, priorities, and project status
• Lead and oversee ongoing marketing activities across the company's primary brand and sub-brands

Requirements:

• 3- 5 years of experience in marketing, brand management, marketing operations, content marketing, digital marketing, or a related field
• Previous experience leading, managing, coaching, or developing team members preferred
• Strong knowledge of marketing operations, project management, and workflow optimization
• Experience managing marketing calendars, deliverables, timelines, and cross-functional initiatives
• Proficiency with email marketing platforms, CRM systems, marketing automation platforms, analytics tools, content management systems, and project management software
• Working knowledge of SEO, AEO, website optimization, content marketing, organic social media, email marketing, and conversion optimization
• Experience developing and maintaining newsletters, automated nurture sequences, segmentation strategies, and marketing automation workflows
• Strong analytical skills with the ability to interpret KPIs, identify performance trends, and create actionable recommendations
• Ability to lead testing and optimization initiatives