Brand Leadership Manager: Retail Growth & Community

Madewell; Scottsdale (AZ); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay

60% product discount (Madewell/J.Crew)

PTO with holidays

401(k) with company matching

Medical, dental, vision insurance

Discounts on entertainment, travel, &{

Job summary

Madewell in Scottsdale is seeking an Associate Manager to join our leadership team. You will collaborate with the Store Director to drive profitability, coach staff, and ensure operational excellence across multiple store functions.

You’ll oversee Visual Merchandising, Operations, HR, Service & Selling, and more; recruit and train, foster brand loyalty, and deliver best-in-class customer service while adapting to a flexible schedule including nights, weekends and holidays.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Team coaching

Job description

Madewell in Scottsdale is seeking an Associate Manager to join our leadership team. You will collaborate with the Store Director to drive profitability, coach staff, and ensure operational excellence across multiple store functions.

You’ll oversee Visual Merchandising, Operations, HR, Service & Selling, and more; recruit and train, foster brand loyalty, and deliver best-in-class customer service while adapting to a flexible schedule including nights, weekends and holidays.