Brand Experience Team Leader - Luxury Retail

Sabceducation; New York (NY); On-site; USD 39,950 - 45,460; Full time

Job summary

Maison Valentino is seeking a Team Leader who can act as a brand representative, supporting the sales team and store management to ensure flawless client experiences.

This role emphasizes client engagement, product storytelling, operational excellence, and team leadership, with an hourly rate of $29–$33 plus commission. It rewards performance with opportunities to develop within a vibrant, inclusive retail environment.

Qualifications

• Meet individual sales targets and contribute to store objectives.
• Engage clients and drive cross-selling through styling and clienteling.
• Master Valentino product knowledge to tell compelling stories.
• Support operations, stock processes, and store policies adherence.
• Collaborate with VM team and store management on tasks and schedules.

Responsibilities

• Achieve sales targets and contribute to overall store performance.
• Engage clients via in-store and appointment-based experiences.
• Collect client data and build a loyal customer base.
• Provide after-sales support and manage returns where needed.
• Assist with CRM campaigns, training and shift planning.

Skills

Sales achievement

Clienteling

Product knowledge

Operations

Team collaboration

Job description

Maison Valentino is seeking a Team Leader who can act as a brand representative, supporting the sales team and store management to ensure flawless client experiences.

This role emphasizes client engagement, product storytelling, operational excellence, and team leadership, with an hourly rate of $29–$33 plus commission. It rewards performance with opportunities to develop within a vibrant, inclusive retail environment.