Brand Experience Store Lead - Retail & Guest Excellence

Avocado Mattress LLC; Scottsdale (AZ); Sur place; USD 32 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental & Vision

100% Employer Paid Life Insurance

401(k) with employer match

Paid time off

Employee product discount

Annual bonus

Résumé du poste

Avocado Green Brands in Scottsdale, AZ is seeking a Retail Brand Experience Assistant Store Manager to join our on-site team. This hourly, non-exempt role offers monthly bonus potential and ensures a high-standard guest experience while leading a store team.

You will manage duties in the absence of the store manager, train staff on products, and drive sales KPIs with a hands-on leadership style in our physical Experience Center.

Qualifications

• Minimum 1 year of retail experience; store management or assistant management is a plus.
• Comfort with phone and video appointments.
• Team player who fosters a balanced, healthy environment.
• Entrepreneurial spirit to elevate the location.
• Interest in healthy living and eco-friendly brand values.

Responsabilités

• Act as manager in absence of the store manager.
• Coach and develop the team to deliver exceptional guest experience.
• Train staff on products and processes.
• Lead by example in KPIs/OKRs around sales goals.
• Provide ongoing feedback and performance reviews.
• Maintain SOPs and quality assurance measures.
• Assist with employee scheduling and vacations.
• Engage in community events to represent the brand.
• Oversee inventory across channels and limit shrink.
• Support digital sales via chats, phones, and virtual appointments.

Connaissances

Retail management

Team leadership

Customer service

Google Suite

Phone/video appointments

Description du poste

Avocado Green Brands in Scottsdale, AZ is seeking a Retail Brand Experience Assistant Store Manager to join our on-site team. This hourly, non-exempt role offers monthly bonus potential and ensures a high-standard guest experience while leading a store team.

You will manage duties in the absence of the store manager, train staff on products, and drive sales KPIs with a hands-on leadership style in our physical Experience Center.