Brand Experience Specialist - Retail & Omnichannel

Gap; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount 50%

Paid Time Off

Volunteer hours

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap Inc. in Miami is seeking a Brand Associate to bring the brand to life for customers and deliver an omni-channel shopping experience. You’ll educate customers, drive sales, and collaborate with leadership to ensure a best-in-class service standard.

The role focuses on building loyalty, delivering helpful product knowledge, and maintaining a clean, efficient store environment while supporting multiple store areas as needed.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about loyalty programs and products.
• Comfort with omni-channel shopping experience and using retail tech.

Responsibilities

• Provide excellent customer service and help build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Engage with customers to drive sales using suggestive selling.
• Support various store areas including floor, fitting room, and cash wrap.
• Maintain neat, organized work space and handle customer issues professionally.

Skills

Customer service

Communication

Sales

Teamwork

Tools

POS System

Job description

Gap Inc. in Miami is seeking a Brand Associate to bring the brand to life for customers and deliver an omni-channel shopping experience. You’ll educate customers, drive sales, and collaborate with leadership to ensure a best-in-class service standard.

The role focuses on building loyalty, delivering helpful product knowledge, and maintaining a clean, efficient store environment while supporting multiple store areas as needed.