Brand Associate: Omnichannel Retail & Customer Experience

Gap; Westport (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Gap is seeking a Brand Associate to bring the Gap experience to life for customers in store. You will educate customers on our products, use an omni-channel approach, and deliver a best-in-class shopping experience.

You’ll work with leadership to achieve store goals and contribute to a positive, dynamic team environment. You’ll promote our loyalty programs, assist on the sales floor, and help with fitting rooms, cash wrap, and back-of-house tasks while maintaining a tidy workspace.

Qualifications

• Excellent communication skills and ability to interact with customers and team.
• Customer-focused service provider both on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver open to feedback and continuous improvement.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Engage with customers to drive sales and provide outstanding service across omni-channel options.
• Promote loyalty programs and educate customers about benefits.
• Support sales floor, fitting room, cash wrap, and back-of-house operations as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions professionally and resolve issues promptly.

Skills

Good communicator

Customer-focused

Retail knowledge

Flexible schedule

Lifting ability

Job description

Gap is seeking a Brand Associate to bring the Gap experience to life for customers in store. You will educate customers on our products, use an omni-channel approach, and deliver a best-in-class shopping experience.

You’ll work with leadership to achieve store goals and contribute to a positive, dynamic team environment. You’ll promote our loyalty programs, assist on the sales floor, and help with fitting rooms, cash wrap, and back-of-house tasks while maintaining a tidy workspace.