Brand Experience Specialist - In-Store & Customer Care

A&F Stores, Inc.; Montebello (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Montebello, CA. You will engage customers, assist with product selection, and maintain a welcoming, well-presented environment.

You will support replenishment, ensure visual standards, and handle purchases and returns with a friendly checkout. Opportunities for career advancement and training are offered.

Qualifications

• Create a welcoming and inclusive customer experience.
• Ability to balance customer engagement with operations.
• Show strong organizational skills and attention to detail.
• Reliable with consistent attendance.

Responsibilities

• Provide warm, welcoming service to customers and offer styling guidance.
• Assist customers in finding products and maintain a well-presented store.
• Support product replenishment and keep the sales floor organized and clean.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support omni-channel orders (Save the Sale, in-store pickup, ship-from-store).

Skills

Welcoming customer experience

Communication

Organizational skills

Reliability/attendance

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Montebello, CA. You will engage customers, assist with product selection, and maintain a welcoming, well-presented environment.

You will support replenishment, ensure visual standards, and handle purchases and returns with a friendly checkout. Opportunities for career advancement and training are offered.