Brand Experience Specialist — Flexible Schedule & Growth

A&F Stores, Inc.; Natick (MA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Program

Training & Development

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life through warm, attentive service and authentic brand representation in our Natick location.

You will engage customers, offer styling guidance, manage replenishment, and ensure presentation standards while processing purchases and supporting omni-channel orders. A reliable, inclusive environment is essential.

Qualifications

• Provide warm, welcoming service to all customers.
• Balance customer engagement with shopping tasks to keep the store organized.
• Maintain presentation standards and visual consistency across product areas.
• Accurately process purchases, returns, and exchanges at the register.

Responsibilities

• Greet customers and build rapport to understand their needs.
• Assist customers with product selection and styling guidance.
• Support replenishment and maintain a clean, organized store environment.
• Execute omni-channel tasks like Save the Sale, in-store pickup, and ship-from-store orders.

Skills

Customer service

Communication

Relationship building

Attention to detail

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life through warm, attentive service and authentic brand representation in our Natick location.

You will engage customers, offer styling guidance, manage replenishment, and ensure presentation standards while processing purchases and supporting omni-channel orders. A reliable, inclusive environment is essential.