Brand Experience Specialist - Flexible Schedule

Abercrombie & Fitch Co.; Scottsdale (AZ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Scottsdale to bring the store experience to life by engaging customers, guiding fashion choices, and maintaining a welcoming environment. You will help with replenishment, checkout, and omni-channel tasks to ensure smooth shopping experiences.

The role emphasizes warm customer service, reliability, and strong organizational skills, with opportunities for career advancement within a global retailer.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in Scottsdale to bring the store experience to life by engaging customers, guiding fashion choices, and maintaining a welcoming environment. You will help with replenishment, checkout, and omni-channel tasks to ensure smooth shopping experiences.

The role emphasizes warm customer service, reliability, and strong organizational skills, with opportunities for career advancement within a global retailer.