Brand Ambassador - Flexible Schedule & Career Growth

Abercrombie & Fitch Co.; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Ally

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. in Scottsdale is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically. You help customers find what they need and maintain a well-presented storefront.

This role emphasizes welcoming service, product knowledge across categories, and a flexible schedule. You will support omni-channel tasks, including handling purchases, returns, exchanges, and in-store pickup, while upholding presentation

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. in Scottsdale is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically. You help customers find what they need and maintain a well-presented storefront.

This role emphasizes welcoming service, product knowledge across categories, and a flexible schedule. You will support omni-channel tasks, including handling purchases, returns, exchanges, and in-store pickup, while upholding presentation