Brand Experience Specialist - Fashion Retail & Loyalty

Gap Inc.; Greenville (SC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Stock purchase plan

Medical, dental, vision and life insur

Job summary

Gap Inc.'s Old Navy in Greenville, SC is hiring a full-time Brand Associate to bring the brand to life for customers. You will deliver exceptional service, educate shoppers on products, and connect with customers to foster loyalty through an omni-channel approach.

As part of a fast-paced team, you will participate in merchandising, assist on the sales floor, fitting rooms, and cash wrap, while maintaining a neat, organized store and supporting store goals.

Qualifications

• Strong communication with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passion for retail and fast-paced environments.
• Problem solver with continuous improvement mindset.
• Flexible schedule including holidays, evenings, weekends.
• Able to use retail technology.
• Able to move around floor and lift up to 30 lbs.

Responsibilities

• Provide excellent customer service and engage customers.
• Educate customers about loyalty programs.
• Use suggestive selling to drive sales and service.
• Enhance the customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions professionally and resolve issues.
• Execute operational processes efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexible schedule

Retail tech

Lift 30 lbs

Job description

Gap Inc.'s Old Navy in Greenville, SC is hiring a full-time Brand Associate to bring the brand to life for customers. You will deliver exceptional service, educate shoppers on products, and connect with customers to foster loyalty through an omni-channel approach.

As part of a fast-paced team, you will participate in merchandising, assist on the sales floor, fitting rooms, and cash wrap, while maintaining a neat, organized store and supporting store goals.