Brand Experience Specialist (Customer Experience & Styling)

abercrombie.com; Longview (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, assisting them in finding what they need, and maintaining a welcoming, well-presented store environment.

You will provide warm service, support replenishment and merchandising standards, and handle purchases and returns at the cash wrap with a friendly checkout. You’ll also assist with online orders and in-store pickup to create a seamless omni-channel experience.

Qualifications

• Welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain an organized, visually consistent selling floor.
• Process purchases, returns, and exchanges at the cash wrap with a friendly checkout.
• Support omni-channel orders, including Save the Sale, in-store pickup, and ship-from-store packaging.

Skills

Customer service

Communication

Adaptability

Attendance reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, assisting them in finding what they need, and maintaining a welcoming, well-presented store environment.

You will provide warm service, support replenishment and merchandising standards, and handle purchases and returns at the cash wrap with a friendly checkout. You’ll also assist with online orders and in-store pickup to create a seamless omni-channel experience.