Brand Experience Specialist

Abercrombie & Fitch Spain, SL; New York (NY); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr…

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers, styling guidance, and maintaining a welcoming environment. You will support everyday operations on the sales floor and collaborate on omni-channel tasks.

The role emphasizes creating a warm customer experience, balancing engagement with tasks, and contributing to a well-presented store. Starting pay and benefits reflect entry-level retail standards in the U.S.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Inclusive environment

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers, styling guidance, and maintaining a welcoming environment. You will support everyday operations on the sales floor and collaborate on omni-channel tasks.

The role emphasizes creating a warm customer experience, balancing engagement with tasks, and contributing to a well-presented store. Starting pay and benefits reflect entry-level retail standards in the U.S.