Brand Experience Specialist

Arcteryx; Portland (OR); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth & development opportunities

Paid time off

Wellbeing resources

Health, dental & vision coverage

401(k) retirement plan matching

Parental leave

Job summary

ARC’TERYX is seeking a Product Guide to deliver a best-in-class brand experience on the Portland retail floor. You will share technical product knowledge, solve guest issues, and champion the brand in-store and within the community.

The role requires flexibility, self-motivation, and a passion for getting outside and living the experience ARC’TERYX represents. You will work closely with store leadership on projects, merchandising feedback, and guest experience enhancements while maintaining a

Qualifications

• Passionate about delivering exceptional customer service.
• Able to learn and share technical product knowledge with guests.
• Flexible and adaptable in a dynamic retail environment.
• Collaborative and able to work with store leadership.

Responsibilities

• Deliver best-in-class brand experience through product knowledge and problem solving.
• Weave product information into guest interactions authentically.
• Champion ARC’TERYX as a brand ambassador in-store and in the community.
• Support store projects and brand initiatives with the leadership team.
• Provide feedback on merchandising and in-store experience to drive sales.
• Handle guest transactions using the POS system accurately.
• Assist with inventory and store tasks as assigned.

Skills

Customer service

Product knowledge

Problem solving

Adaptability

Teamwork

Tools

POS system

Job description

ARC’TERYX is seeking a Product Guide to deliver a best-in-class brand experience on the Portland retail floor. You will share technical product knowledge, solve guest issues, and champion the brand in-store and within the community.

The role requires flexibility, self-motivation, and a passion for getting outside and living the experience ARC’TERYX represents. You will work closely with store leadership on projects, merchandising feedback, and guest experience enhancements while maintaining a