Brand Experience Specialist

Abercrombie & Fitch Co.; McLean (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll Celebr8

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life in McLean, VA. You will engage customers, help them find what they need, and maintain a visually appealing store environment.

This role emphasizes welcoming service and brand consistency across all touchpoints. You will support replenishment, ensure presentation standards, and handle purchases, returns, and exchanges with a friendly checkout experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and efficiently while ensuring a friendly checkout experience.
• Create a seamless omni-channel experience by supporting online orders, in-store pickup, and ship-from-store orders.

Skills

Welcoming customer experience

Dynamic environment adaptability

Strong organizational skills

Reliability & attendance

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life in McLean, VA. You will engage customers, help them find what they need, and maintain a visually appealing store environment.

This role emphasizes welcoming service and brand consistency across all touchpoints. You will support replenishment, ensure presentation standards, and handle purchases, returns, and exchanges with a friendly checkout experience.