Brand Experience Sales Lead

Knitwell Group; Miami (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through partnerships

Job summary

LOFT’s Miami store is seeking a Sales Lead to model exceptional customer experiences and coach associates toward a service-first culture. You’ll partner with the Store Manager to run daily operations, ensure brand standards, and step in as acting manager when needed.

The role emphasizes omnichannel service, onboarding new team members, and driving engagement across the floor. Ideal candidates have 6 months of retail sales experience, strong communication, and the ability to coach others.

Qualifications

• 6 months of retail sales experience preferred.
• Experience leading or mentoring a team is a plus.
• Comfort with operating a POS system and digital tools.
• Strong communication and coaching skills.

Responsibilities

• Model brand-appropriate customer experiences on the sales floor.
• Assist store leaders with onboarding and developing the team.
• Support an inclusive store environment and drive engagement.
• Maintain visual and operational standards while focusing on customers.
• Provide feedback and coaching for associates to improve interactions.
• Step in as acting manager when needed.

Skills

Retail sales experience

Management experience

POS proficiency

Communication & coaching

Flexible schedule

Initiative & decision making

Organization & delegation

Tools

POS system

Job description

LOFT’s Miami store is seeking a Sales Lead to model exceptional customer experiences and coach associates toward a service-first culture. You’ll partner with the Store Manager to run daily operations, ensure brand standards, and step in as acting manager when needed.

The role emphasizes omnichannel service, onboarding new team members, and driving engagement across the floor. Ideal candidates have 6 months of retail sales experience, strong communication, and the ability to coach others.