Brand Experience & Sales Associate

Athleta; Austin (TX); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with match

Employee stock purchase plan

Insurance benefits

Job summary

Athleta is seeking a Brand Associate in Austin to bring our brand to life for customers and deliver a best-in-class experience across omni-channel touchpoints. You will educate customers about products and loyalty programs while contributing to a positive, fast-paced store environment.

The role focuses on customer service, collaboration with leadership, and meeting personal and store goals. Flexibility for evening and weekend shifts is expected in a dynamic retail setting.

Qualifications

• Excellent customer service and communication skills in a retail environment.
• Ability to educate customers about products and programs.
• Strong willingness to learn and adapt in a fast-paced store setting.
• Comfort with using retail technology and POS systems.
• Warm, approachable demeanor and a solution-oriented mindset.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omni‑channel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Sales

Team player

Adaptability

Job description

Athleta is seeking a Brand Associate in Austin to bring our brand to life for customers and deliver a best-in-class experience across omni-channel touchpoints. You will educate customers about products and loyalty programs while contributing to a positive, fast-paced store environment.

The role focuses on customer service, collaboration with leadership, and meeting personal and store goals. Flexibility for evening and weekend shifts is expected in a dynamic retail setting.