Brand Experience & Retail Sales Specialist

Gap Inc.; Oakway (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Gap Inc. in Oakway, SC is seeking a Brand Associate to bring our brand to life in-store and provide exceptional customer service that builds loyalty. You will educate customers on our products and loyalty programs while guiding them through omni-channel options.

You’ll engage with customers to drive sales, support on the sales floor and fitting rooms, and keep the store tidy and organized. Flexible scheduling including holidays and weekends is required.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service for a seamless shopping experience.
• Thrives in a fast-paced retail environment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexibility

Retail technology

Physical lifting

Job description

Gap Inc. in Oakway, SC is seeking a Brand Associate to bring our brand to life in-store and provide exceptional customer service that builds loyalty. You will educate customers on our products and loyalty programs while guiding them through omni-channel options.

You’ll engage with customers to drive sales, support on the sales floor and fitting rooms, and keep the store tidy and organized. Flexible scheduling including holidays and weekends is required.