Brand Experience Leader | Key Holder | Flexible Hours

Free People; Birmingham (AL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

PTO

Employee Discounts

Retirement Savings

Job summary

Free People is seeking a Key Holder to support store operations at our Birmingham location. The role focuses on driving sales, delivering engaging customer experiences, and sustaining brand standards across omni-channel services.

The position requires leadership, teamwork, and a willingness to work flexible hours including nights, weekends, and holidays. You will collaborate with management to train staff and elevate styling and service quality.

Qualifications

• Leadership and people-management skills are required.
• Strong teamwork and collaboration with store leadership.
• Willingness to flexible hours, including nights, weekends, and holidays.

Responsibilities

• Acts as a brand ambassador and reflects company values; partners with the store leadership team on engaging experiences.
• Creates selling initiatives that enhance customer experience through personalized service and styling.
• Delivers a seamless omni-channel shopping experience using store systems and applications.
• Leads by example to manage daily zone, drive sales, and foster positive team energy.
• Takes initiative to train and share product knowledge and brand messaging with the Stylist team.

Skills

Leadership

Teamwork

Flexibility

Customer Service

Job description

Free People is seeking a Key Holder to support store operations at our Birmingham location. The role focuses on driving sales, delivering engaging customer experiences, and sustaining brand standards across omni-channel services.

The position requires leadership, teamwork, and a willingness to work flexible hours including nights, weekends, and holidays. You will collaborate with management to train staff and elevate styling and service quality.