Brand Experience Lead - Retail Floor Supervisor

Abercrombie & Fitch Co.; Galena (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Bonus

Merchandise Discount

Career Advancement

Brand Affiliate

Training & Development

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, driving store performance through customer experience and teamwork.

You will lead daily operations, coach staff, and ensure brand standards are met while maintaining energetic engagement with customers. The role operates on a part-time schedule with variable hours including weekends and holidays, contributing to a dynamic, fashion-focused team in-store.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year retail experience is preferred.
• Retail supervisory/management experience is not required, but leadership experience is preferred.
• Maintain a strong customer focus and demonstrate exceptional interpersonal skills.
• Show knowledge of current fashion trends and be energetic and proactive.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Communication skills

Energetic & assertive

Adaptability

Team leadership experience

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, driving store performance through customer experience and teamwork.

You will lead daily operations, coach staff, and ensure brand standards are met while maintaining energetic engagement with customers. The role operates on a part-time schedule with variable hours including weekends and holidays, contributing to a dynamic, fashion-focused team in-store.