Brand Experience Associate - Omni-Channel Retail

Gap; King of Prussia (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount 50% off at allGap

Paid Time Off

Volunteer hours (on the clock)

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision & life ins.

Job summary

Gap is seeking a Brand Associate in King of Prussia, PA to bring our optimistic American style to life for customers. You will educate customers on products, loyalty programs, and our omni-channel options, delivering a best-in-class shopping experience.

You’ll collaborate with leadership to meet store goals and ensure a welcoming environment. The role emphasizes strong communication, flexibility for a retail schedule (including holidays, evenings, weekends), and a proactive, customer-focused

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about products and loyalty programs.
• Comfort with using retail technology and POS systems.
• Able to work flexible shifts including evenings and weekends.
• Team player with a positive attitude.

Responsibilities

• Provide outstanding customer service and build brand loyalty.
• Educate customers on products and loyalty programs to drive sales.
• Engage with customers using an omnichannel approach.
• Support sales floor, fitting rooms, cash wrap, and back of house as needed.
• Maintain a neat, organized work area and handle customer interactions professionally.
• Meet personal goals aligned with store targets.

Job description

Gap is seeking a Brand Associate in King of Prussia, PA to bring our optimistic American style to life for customers. You will educate customers on products, loyalty programs, and our omni-channel options, delivering a best-in-class shopping experience.

You’ll collaborate with leadership to meet store goals and ensure a welcoming environment. The role emphasizes strong communication, flexibility for a retail schedule (including holidays, evenings, weekends), and a proactive, customer-focused