Brand Experience Associate — Events & Customer Engagement

Market Value; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Employee recognition initiatives

Company and team activities

Job summary

Market Value Southwest seeks a Brand Associate to support customer-facing brand initiatives and create positive interactions between the company and its audience. You will engage customers, share information about products, and represent the organization professionally during brand programs.

As part of a team, you will help maintain brand presentation, assist with product demonstrations, and gather feedback to improve experiences.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Professional and friendly demeanor.
• Comfortable initiating conversations with customers.
• Ability to listen actively and understand customer needs.
• Clear and accurate information communication.
• Reliable and organized with ability to multi-task.
• Teamwork and collaboration are important.

Responsibilities

• Engage with customers and provide a friendly, professional experience
• Communicate information about products, services, and current offerings
• Answer general customer questions and provide additional information when needed
• Assist customers in identifying products or services relevant to their needs
• Represent the brand during customer-facing activities and programs
• Support product demonstrations and informational presentations
• Help prepare displays, materials, and other resources for brand activities
• Distribute informational and promotional materials
• Maintain organized and professional customer-facing areas
• Assist with brand events, presentations, and community activities
• Gather customer feedback and communicate common questions or observations to the team
• Maintain familiarity with current products, services, and brand information
• Coordinate with team members to ensure consistent customer communication
• Monitor supplies and materials used during brand activities
• Assist with preparation and organization before scheduled initiatives
• Follow established brand guidelines and presentation standards
• Provide additional support based on current brand and customer needs

Skills

Verbal communication

Interpersonal skills

Professional demeanor

Customer outreach

Active listening

Clear communication

Organizational skills

Teamwork

Multitasking

Adaptability

Professional appearance

Job description

Market Value Southwest seeks a Brand Associate to support customer-facing brand initiatives and create positive interactions between the company and its audience. You will engage customers, share information about products, and represent the organization professionally during brand programs.

As part of a team, you will help maintain brand presentation, assist with product demonstrations, and gather feedback to improve experiences.