Brand Associate: Elevate Customer Experience & Sales

Gap Inc.; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers through excellent service and strong product knowledge. You will educate, inform, and inspire shoppers, delivering a best-in-class experience via omni-channel engagement.

You’ll collaborate with leadership to meet store goals and help create loyal customers. You will drive sales, promote loyalty programs, and maintain a neat, organized workspace.

Qualifications

• Excellent customer service and communication abilities.
• Willingness to work flexible shifts including holidays and weekends.
• Ability to learn and use retail technology.
• Positive attitude and problem-solving mindset.
• Comfort with lifting up to 30 lbs and moving around the store.

Responsibilities

• Engage customers and educate them about loyalty programs.
• Drive sales using suggestive selling and omni-channel approaches.
• Maintain a neat and organized work area across the store.
• Handle customer interactions and returns courteously and professionally.
• Support sales floor, fitting rooms, cash wrap, and back-of-house as needed.
• Contribute to store goals and overall results.

Skills

Customer service excellence

Communication skills

Team collaboration

Flexible schedule

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers through excellent service and strong product knowledge. You will educate, inform, and inspire shoppers, delivering a best-in-class experience via omni-channel engagement.

You’ll collaborate with leadership to meet store goals and help create loyal customers. You will drive sales, promote loyalty programs, and maintain a neat, organized workspace.