Brand Associate: Elevate Customer Experience & Sales

Gap Inc.; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products and loyalty programs, delivering an omni-channel shopping experience and building brand loyalty.

You will work with leadership to achieve store goals, engage customers on the sales floor, and maintain an organized, welcoming environment while handling returns and exchanges professionally.

Qualifications

• Excellent communication skills and ability to interact with customers and team.
• Customer-focused service mindset for in-store and omni-channel experiences.
• Comfort with fast-paced retail environments and learning new processes.

Responsibilities

• Provide excellent customer service and educate on loyalty programs.
• Engage with customers to drive sales and promote brand.
• Support store operations: sales floor, fitting rooms, cash wrap, back of house.
• Maintain organized and clean work area and handle exchanges/returns professionally.
• Follow operational processes to contribute to store goals.

Skills

Communicator

Customer service

Team player

Flexible schedule

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products and loyalty programs, delivering an omni-channel shopping experience and building brand loyalty.

You will work with leadership to achieve store goals, engage customers on the sales floor, and maintain an organized, welcoming environment while handling returns and exchanges professionally.