Brand Experience & Sales Associate

Gap Inc.; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers and build loyalty through exceptional service.

You will educate customers about loyalty programs, engage with shoppers to drive sales, and collaborate with leadership to deliver an outstanding omni-channel experience. You are a strong communicator who prioritizes customer satisfaction in a fast-paced retail setting, and you can adapt to a flexible schedule including evenings, holidays, and weekends.

Qualifications

• Strong communication with customers and teammates.
• Customer-focused service delivery on and off the sales floor.
• Retail experience in a fast-paced environment is valued.
• Willingness to adapt to flexible scheduling, including holidays and weekends.

Responsibilities

• Consistently treat customers and employees with respect to support a positive environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience through all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting rooms, checkout, and back-of-house operations as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes efficiently and accurately.

Skills

Communication

Customer service

Retail experience

Team collaboration

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers and build loyalty through exceptional service.

You will educate customers about loyalty programs, engage with shoppers to drive sales, and collaborate with leadership to deliver an outstanding omni-channel experience. You are a strong communicator who prioritizes customer satisfaction in a fast-paced retail setting, and you can adapt to a flexible schedule including evenings, holidays, and weekends.