Brand Experience Assistant Store Manager

URBN Urban Outfitters, Inc.; Danbury (CT); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Employee discounts

Paid time off

Retirement plan

Job summary

URBN Urban Outfitters, Inc. in Danbury, CT, is seeking an Assistant Store Manager to support selling, service, and daily operations, helping develop teammates and uphold the brand experience.

You will lead a team, drive customer engagement, manage scheduling and payroll, and partner with leadership to maintain visual standards and omni-channel execution, including nights, weekends, and holidays. This role requires a people-first mindset, strong communication, and a commitment to achieving store

Qualifications

• 1+ years store leadership experience.
• Strong customer service and communication skills.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Acts as brand ambassador and reflects company values; partners with leadership to create an engaging visual experience.
• Drives selling initiatives, builds relationships through personalized service and product recommendations.
• Delivers omni-channel experiences using MPOS and POS; ensures accurate order processing and customer service.

Skills

Brand affinity

Store leadership

Customer service

Scheduling & payroll

Education

High school diploma or equivalent

Tools

MPOS

POS system

Job description

URBN Urban Outfitters, Inc. in Danbury, CT, is seeking an Assistant Store Manager to support selling, service, and daily operations, helping develop teammates and uphold the brand experience.

You will lead a team, drive customer engagement, manage scheduling and payroll, and partner with leadership to maintain visual standards and omni-channel execution, including nights, weekends, and holidays. This role requires a people-first mindset, strong communication, and a commitment to achieving store