Brand-Driven Retail Team Lead – Customer Experience

URBN Urban Outfitters, Inc.; Berkeley (CA); Hybride; USD 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Résumé du poste

URBN Urban Outfitters, Inc. in Berkeley is seeking an Assistant Department Manager to support service, selling, and operations in a dynamic store environment. The role emphasizes fostering community and brand initiatives while leading the salesfloor and contributing to staffing and on-boarding.

The position requires flexibility to work nights, weekends, and holidays, with a focus on maintaining brand standards, store metrics, and a positive customer experience. Location: Berkeley, CA.

Qualifications

• 1+ years of retail leadership experience.
• Ability to work nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsabilités

• Customer Experience: acts as a brand representative to promote a positive and inclusive environment and delivers extraordinary service.
• Leadership + Team Management: participates in recruiting, hiring, onboarding, and developing a diverse, engaged team.
• Visual + Business Operations: supports opening/closing procedures, merch stock, and omni fulfillment processes.
• Communication + Relationships: maintains open communication with leadership and shares store priorities and brand messages.

Connaissances

Retail leadership

Team player

Flexible hours

Anthro brand fan

Description du poste

URBN Urban Outfitters, Inc. in Berkeley is seeking an Assistant Department Manager to support service, selling, and operations in a dynamic store environment. The role emphasizes fostering community and brand initiatives while leading the salesfloor and contributing to staffing and on-boarding.

The position requires flexibility to work nights, weekends, and holidays, with a focus on maintaining brand standards, store metrics, and a positive customer experience. Location: Berkeley, CA.