Brand Experience Ambassador — Style, Trends & People

URBN Urban Outfitters, Inc.; Pittsburgh (Allegheny County); On-site; USD 12,398 - 16,531; Part time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Career growth

Job summary

URBN Urban Outfitters, Inc. in Pittsburgh is seeking Brand Ambassadors to bring the UO experience to life through personal style and genuine customer connections.

You will engage customers with authentic conversations, help maintain an inspiring, on-brand store, and work with a team to create memorable shopping moments. No prior retail experience is required, but a passion for fashion helps. Benefits include flexible scheduling and an employee discount.

Qualifications

• Experience in retail or customer service is a plus, but not required.
• Clear, friendly communication with customers is essential.
• Ability to adapt in a fast-moving store environment.

Responsibilities

• Bring the Brand to Life by showing individuality, creativity, and knowledge of product drops and trends.
• Create energy on the salesfloor through authentic conversations and enthusiasm for products.
• Make shopping seamless by keeping the store organized and on-brand from restocking to displays.
• Use in-store tech to support customers’ in-store, online, or hybrid shopping needs.
• Stay curious and flexible, ready to learn and take on new tasks daily.
• Work as a team, sharing ideas and maintaining a positive store environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS system

Job description

URBN Urban Outfitters, Inc. in Pittsburgh is seeking Brand Ambassadors to bring the UO experience to life through personal style and genuine customer connections.

You will engage customers with authentic conversations, help maintain an inspiring, on-brand store, and work with a team to create memorable shopping moments. No prior retail experience is required, but a passion for fashion helps. Benefits include flexible scheduling and an employee discount.