Brand Experience Ambassador (Retail & Style)

URBN Urban Outfitters, Inc.; Burlington (VT); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Employee discount on UO products

Flexible scheduling

Opportunities to grow within the brand

Hands-on fashion, culture and retail

Team that celebrates you

Job summary

URBN Urban Outfitters, Inc. in Burlington, Vermont is seeking a Brand Ambassador to bring the UO experience to life through personal style and genuine connections with customers.

You’ll help customers discover drops, keep the sales floor energized, and ensure a seamless shopping experience across in-store and online channels. Flexibility with nights, weekends, and holidays is appreciated.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset with enjoyment in helping others.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving environment; scheduling flexibility (nights, weekends, holidays).
• Retail or customer service experience is a plus but not required.

Responsibilities

• Bring the Brand to Life: show up as you and stay in the know on product drops and trends.
• Create the Energy on the Salesfloor: engage customers with authentic conversations and promotions.
• Make Shopping Seamless: keep the store organized, restocked, and on-brand.
• Support omnichannel shopping: assist customers across in-store and online channels.
• Stay Curious + Flexible: adapt to daily needs and learn as you go.
• Work as a Team: collaborate and contribute positive energy.

Skills

People skills

Communication

Flexibility

Team player

Customer service

Fashion/trend awareness

Job description

URBN Urban Outfitters, Inc. in Burlington, Vermont is seeking a Brand Ambassador to bring the UO experience to life through personal style and genuine connections with customers.

You’ll help customers discover drops, keep the sales floor energized, and ensure a seamless shopping experience across in-store and online channels. Flexibility with nights, weekends, and holidays is appreciated.