Brand Experience Ambassador | Flexible Scheduling

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Team that celebrates you for being you

Flexible scheduling that works with你的你

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion, cult

Job summary

URBN Urban Outfitters, Inc. in Philadelphia, PA is seeking Brand Ambassadors to bring the UO brand to life through authentic customer interactions, personal style, and a passion for pop culture.

You will help create an engaging in-store experience. Responsibilities include connecting with customers, staying informed about drops, keeping the sales floor organized, and collaborating with the team to deliver a seamless shopping experience.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset, you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor: Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back.
• Make Shopping Seamless: Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand.
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between.
• Stay Curious + Flexible: Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun.
• Work as a Team: Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be.

Skills

Love for Urban Outfitters

Personal style expression

People-first mindset

Collaborative attitude

Adaptability in fast-paced environment

Flexible scheduling

Retail or customer service experience

Job description

URBN Urban Outfitters, Inc. in Philadelphia, PA is seeking Brand Ambassadors to bring the UO brand to life through authentic customer interactions, personal style, and a passion for pop culture.

You will help create an engaging in-store experience. Responsibilities include connecting with customers, staying informed about drops, keeping the sales floor organized, and collaborating with the team to deliver a seamless shopping experience.