Brand Experience Ambassador — Flexible Scheduling & Employee Discount

Urban Outfitters; Asheville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Growth opportunities

Hands-on fashion experience

Job summary

Urban Outfitters in Asheville is seeking a Brand Ambassador to bring the store to life through authentic customer connections and personal style. You will help customers shop across in-store and online channels, stay informed about drops, and keep displays fresh and on-brand.

The role values adaptability, teamwork, and a genuine love for fashion and pop culture. Flexible scheduling, including nights and weekends, is available in a dynamic retail environment.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset; you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor: Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back.
• Make Shopping Seamless: Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand.
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between.
• Stay Curious + Flexible: Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun.
• Work as a Team: Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Skills

Brand passion

Personal style

People skills

Team player

Adaptability

Retail experience

Scheduling flexibility

Job description

Urban Outfitters in Asheville is seeking a Brand Ambassador to bring the store to life through authentic customer connections and personal style. You will help customers shop across in-store and online channels, stay informed about drops, and keep displays fresh and on-brand.

The role values adaptability, teamwork, and a genuine love for fashion and pop culture. Flexible scheduling, including nights and weekends, is available in a dynamic retail environment.