Brand Experience Ambassador — Customer Concierge

Hollister Co; Los Angeles (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. seeks Brand Representatives for Hollister at our Los Angeles area stores. You will engage customers with care, provide styling guidance across categories, and help maintain a well-presented environment.

Responsibilities include assisting with replenishment, cashier duties, and fulfilling online orders while delivering a seamless omni-channel experience. The role emphasizes reliability and welcoming, inclusive service.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Online Orders: Support Save the Sale orders, in-store pick-up, and ship-from-store packing.

Skills

Customer service

Communication

Attention to detail

Organization

Reliability

Job description

Abercrombie & Fitch Co. seeks Brand Representatives for Hollister at our Los Angeles area stores. You will engage customers with care, provide styling guidance across categories, and help maintain a well-presented environment.

Responsibilities include assisting with replenishment, cashier duties, and fulfilling online orders while delivering a seamless omni-channel experience. The role emphasizes reliability and welcoming, inclusive service.