Brand Experience Ambassador

Abercrombie & Fitch Co.; Fresno (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Abercrombie & Fitch Co. in Fresno, CA is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, help them find what they need, and contribute to a welcoming shopping environment.

Key responsibilities include providing warm service, maintaining neat displays, handling purchases and returns, and supporting online orders and in-store pickup to ensure a seamless omni‑channel experience.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Job description

Abercrombie & Fitch Co. in Fresno, CA is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, help them find what they need, and contribute to a welcoming shopping environment.

Key responsibilities include providing warm service, maintaining neat displays, handling purchases and returns, and supporting online orders and in-store pickup to ensure a seamless omni‑channel experience.