Brand Experience Specialist

Hollister Co; Los Angeles (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Los Angeles, CA to provide warm, welcoming service and styling guidance while maintaining a visually engaging store environment.

You will manage purchases, returns, exchanges, and support online orders to create a seamless shopping experience. The role emphasizes reliability, adaptability in a dynamic retail setting, and a commitment to consistent attendance.

Qualifications

• Experience delivering friendly, inclusive customer service.
• Ability to balance customer engagement with operational tasks.
• Strong attention to detail and reliability.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Deliver warm, welcoming customer service and help shoppers find products and styling guidance across categories.
• Maintain a clean, organized, visually consistent sales floor with proper presentation standards.
• Process purchases, returns, and exchanges accurately at the cash wrap with a positive checkout experience.
• Support omni-channel with online orders, in-store pick-ups, and ship-from-store packaging.

Skills

Customer service

Organization

Reliability

Empathy

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in Los Angeles, CA to provide warm, welcoming service and styling guidance while maintaining a visually engaging store environment.

You will manage purchases, returns, exchanges, and support online orders to create a seamless shopping experience. The role emphasizes reliability, adaptability in a dynamic retail setting, and a commitment to consistent attendance.