Brand Experience Ambassador — Flexible Schedule & Growth

A&F Stores, Inc.; La Fayette (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. in Kentucky seeks Brand Representatives to deliver an welcoming shopping experience and help customers find what they need while upholding store presentation standards.

You will assist with in‑store and online orders, support merchandise replenishment, and ensure smooth checkout processes in a fast-paced retail environment. This role emphasizes inclusivity, reliability, and excellent customer service.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Job description

Abercrombie & Fitch Co. in Kentucky seeks Brand Representatives to deliver an welcoming shopping experience and help customers find what they need while upholding store presentation standards.

You will assist with in‑store and online orders, support merchandise replenishment, and ensure smooth checkout processes in a fast-paced retail environment. This role emphasizes inclusivity, reliability, and excellent customer service.