Brand-Driven Store Leader & Client Champion

Prada Groupsite; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Prada Group Boston is seeking a Store Manager to act as a Brand Ambassador and business leader, ensuring the brand philosophy is translated into exceptional client experiences on the sales floor. You will coach the team to exceed financial targets, develop action plans from performance analysis, and drive cross-selling and omni-channel initiatives, strengthening client relationships and loyalty.

You’ll represent the company in the local market, recruit and mentor staff, and manage operational

Qualifications

• Experience leading a retail store and delivering strong sales results.
• Proven ability to coach and develop a high-performing team.
• Strong client focus with excellence in service and experience.

Responsibilities

• Drive store team to exceed financial targets and maximize sales performances.
• Propose and develop action plans from performance data.
• Drive KPI achievement including cross-selling and upselling across categories.
• Represent Prada Group in the local market and grow client base and loyalty.
• Be present on the sales floor, ensuring high standards of client engagement.
• Foster omnichannel awareness and use digital tools to enhance client relationships.

Skills

Store leadership

Sales target achievement

Client service

Team coaching

Omni-channel

Job description

Prada Group Boston is seeking a Store Manager to act as a Brand Ambassador and business leader, ensuring the brand philosophy is translated into exceptional client experiences on the sales floor. You will coach the team to exceed financial targets, develop action plans from performance analysis, and drive cross-selling and omni-channel initiatives, strengthening client relationships and loyalty.

You’ll represent the company in the local market, recruit and mentor staff, and manage operational