Brand-Driven Sales Associate: Fashion & Customer Experience

Madewell Stores Madewell, Inc.; Old Orchard (PA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

401(k) plan

Job summary

Madewell is seeking a Sales Associate to bring our brand to life on the sales floor. You’ll help customers discover their look and work with teammates to drive business.

You’ll deliver a seamless, welcoming experience with energy, kindness, and inclusivity, staying current with fashion trends and brand standards.

This role emphasizes teamwork, flexibility, and a commitment to creating an enjoyable shopping environment for every guest.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

Madewell is seeking a Sales Associate to bring our brand to life on the sales floor. You’ll help customers discover their look and work with teammates to drive business.

You’ll deliver a seamless, welcoming experience with energy, kindness, and inclusivity, staying current with fashion trends and brand standards.

This role emphasizes teamwork, flexibility, and a commitment to creating an enjoyable shopping environment for every guest.