Brand-Driven Sales Associate: Fashion & Service

J.Crew Factory; Washington (District of Columbia); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay and bonus programs

Employee discount up to 60%

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody our brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with teammates to drive business success.

Focus is on delivering a seamless, welcoming experience with kindness and inclusivity. You’ll stay current with fashion trends, support store operations, and share customer feedback with management to improve outcomes.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Flexibility

Communication

Problem solving

Job description

Madewell is seeking a Sales Associate to embody our brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with teammates to drive business success.

Focus is on delivering a seamless, welcoming experience with kindness and inclusivity. You’ll stay current with fashion trends, support store operations, and share customer feedback with management to improve outcomes.