Brand-Driven Sales Associate — Fashion & Customer Experience

Madewell; Huntington Station (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Base pay & bonuses

Employee discounts on Madewell/J.Crew

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody the brand on the sales floor, helping customers discover their look with warmth and energy. You will collaborate with teammates and managers to drive business success and ensure a seamless customer experience.

The role emphasizes brand-aligned service, flexibility in scheduling (nights, weekends, holidays), and a positive, inclusive atmosphere that welcomes diverse customers.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Scheduling flexibility including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales skills

Team collaboration

Flexibility

Problem solving

Physical stamina

Job description

Madewell is seeking a Sales Associate to embody the brand on the sales floor, helping customers discover their look with warmth and energy. You will collaborate with teammates and managers to drive business success and ensure a seamless customer experience.

The role emphasizes brand-aligned service, flexibility in scheduling (nights, weekends, holidays), and a positive, inclusive atmosphere that welcomes diverse customers.